The Role

Flok Health has built the world's first AI physiotherapy clinic, working with the NHS and treating patients across the UK. Our patients get access to high-quality personalised care, without sitting on a waiting list or needing to leave their home. Part of our work involves building and maintaining a (Class IIa) software Medical Device, which includes an ISO 13485 compliant Quality Management System (QMS) in accordance with EU & UK regulations.

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We’re looking for a Compliance Assistant to help us in the day-to-day operation of our QMS. If you’ve previously worked in a compliance role or in medical device development, that would be beneficial, but it’s not required, as long as you’re willing to learn.

You’ll need:

• Strong organisational and time management skills
• Good communication skills with the ability to build effective working relationships
• And excellent attention to detail

This is a varied role working across quality/regulatory, software, and operations, supporting multiple teams across the business, and you'll be working in an innovative regulated technical environment.

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Your key responsibilities will be:

• Supporting the administration and ongoing maintenance of the QMS
• Assisting colleagues with documenting and recording quality-related actions in line with agreed timelines
• Supporting periodic internal/external audits and reviews
• Supporting the tracking and reporting of QMS training across the organisation
• Running day-to-day regulatory affairs work, including change-request meetings, documenting supplier evaluations, facilitating risk analysis sessions, etc.

And the potential to develop into a QARA lead, helping us to improve our overall approach to regulatory compliance in multiple countries.

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What We Offer

• Challenging work at the frontier of AI-native healthcare
• In-person collaborative culture in a beautiful work space in the Cambridgeshire countryside
• An onsite gym and digital health subscription of your choice
• Early stage equity with employee-friendly terms (via an EMI scheme)
• Comprehensive medical coverage (including dental and optical) and life insurance
• Optional remote working on Wednesdays, with an annual allowance of 10 extra remote days
• Desk setup allowance for your favourite keyboard / mouse / whatever!
• Monthly team feasts (and the BBQ is used most days)
• A fast paced work environment geared towards excellence and professional growth (with annual training budget)
• A chance to have a big impact in a small team transforming care and outcomes at population scale
  

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About Flok

More than a billion people a year suffer unnecessarily from conditions like MSK pain, where the right treatment approach is well-established but undeliverable at scale. We're changing that. Our team has deep expertise across clinical, engineering, and regulated AI, has a track record of healthtech innovation, and is backed by top VCs and multiple unicorn founder angels.

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If you like:

• Solving hard problems at the intersection of technology and healthcare
• The pursuit of excellence—helping each other to do the best work of our careers
• Working in an in-person collaborative environment
• Taking ownership to have significant impact in a fast-growing mission-driven company with big ambitions

Then you'll fit right in!