The Role

Flok Health has built the world's first AI physiotherapy clinic, working with the NHS and treating patients across the UK. Our patients get access to high-quality personalised care, without sitting on a waiting list or needing to leave their home. Part of our work involves building and maintaining a (Class IIa) software Medical Device, which includes an ISO 13485 compliant Quality Management System (QMS) in accordance with EU & UK regulations.

We’re looking for a Compliance Assistant to help us in the day-to-day operation of our QMS. No prior experience of medical device development is required, as long as you’re willing to learn. This is a varied role working across quality/regulatory, software, and operations, supporting multiple teams across the business, and you'll be working in an innovative regulated technical environment. You’ll need:

• Strong organisational and time management skills
• Good communication skills with the ability to build effective working relationships
• And excellent attention to detail

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Your key responsibilities will be:

• Supporting the administration and ongoing maintenance of the QMS
• Assisting colleagues with documenting and recording quality-related actions in line with agreed timelines
• Supporting periodic internal/external audits and reviews
• Supporting the tracking and reporting of QMS training across the organisation
• Running day-to-day regulatory affairs work, including change-request meetings, documenting supplier evaluations, facilitating risk analysis sessions, etc.

And the potential to develop into a QARA lead, helping us to improve our overall approach to regulatory compliance in multiple countries.

What We Offer

• Interesting and challenging work
• In-person working from a beautiful work space in the Cambridgeshire countryside
• An onsite gym
• A digital health subscription of your choice
• Early stage equity with employee-friendly terms (via an EMI scheme)
• Comprehensive medical coverage (including dental and optical) and life insurance
• Optional remote working on Wednesdays, with an annual allowance of 10 extra remote days
• Desk setup allowance for your favourite keyboard / mouse / whatever!
• Regular pulse-checks to help us build a culture we're proud of
• Monthly team BBQs and desserts on Flok
• A fast paced work environment geared towards excellence and professional growth (with annual training budget)
• Top notch specialty tea and coffee
• A chance to have a big impact in a small early stage team making a difference to the lives of people across the UK!