Deliver exceptional care at scale

We operate end-to-end MSK care pathways on behalf of large healthcare systems and providers. Your patients get more choice, more care, and no waiting list.

>850hrs

Clinician hours saved per month, per NHS Trust.

>55%

Waiting list reduction at regional level.

3-5x

Cost saving vs. standard NHS care.

Our patients rarely need, or want, any other kind of care.

68%

Of patients aged 18-75 choose Flok in place of traditional care. Our 24/7 service also improves health equity and access in underserved populations.

98%

Of our patients don't require or request any input from the traditional F2F service. At 6-month follow up, 89% have had no contact with the Trust at all.

Smiling woman in a red sweater sitting on a gray armchair in a dimly lit living room with a TV and flowers in the background.

Our patients rarely need, or want, any other kind of care.

68%

Of patients aged 18-75 choose Flok in place of traditional care. Our 24/7 service also improves health equity and access in underserved populations.

98%

Of our patients don't require or request any input from the traditional F2F service. At 6-month follow up, 89% have had no contact with the Trust at all.

Care you can trust—we've been certified to the highest standards by UK healthcare regulators.

Logos of the NHS, Care Quality Commission, and Medical Device Class 2a certifications

How it works

Person holding a smartphone displaying the Flok Health registration form for lower back pain.

1. Self-referral

Patients can self-refer directly to our service, or via existing referral routes. We integrate with your workflows to offer eligible patients a choice of treatment.

2. Triage & assessment

Our AI system is a Class IIa medical device, providing immediate access to gold-standard triage and red flag screening. We configure this locally to match your pathways.

A mobile phone displaying the Flok Health app

Woman exercising with an overlay showing her 4-week physiotherapy program.

3. Weekly appointments

Once cleared for digital treatment, patients have a weekly video call appointment with their AI physiotherapist. Fully personalised treatment, available 24/7.

4. Multidisciplinary care

Our AI system delivers a totally unique care pathway for every patient. This includes exercise prescription, education and coaching, and MBCT techniques for pain management.

Side-by-side: woman with back pain ('Flare-up') and woman meditating ('Breathe').

Young woman holding a smartphone, viewing a voice message notification and audio player interface from a physiotherapist

5. Clinician support throughout

We're a CQC-approved healthcare provider, and our team of Cambridge-based HCPC-registered physiotherapists are on hand throughout to offer additional remote support.

6. Discharge & follow-up

Discharge isn't the end - we equip patients with the tools they need for confident self-management going forwards. Data integrations and dashboards give you oversight throughout.

Close-up of a laptop screen displaying Flok Health's Performance Metrics dashboard.

1. Self-referral

Patients can self-refer directly to our service, or via existing referral routes. We integrate with your workflows to offer eligible patients a choice of treatment.

2. Triage & assessment

Our AI system is a Class IIa medical device, providing immediate access to gold-standard triage and red flag screening. We configure this locally to match your pathways.

3. Weekly appointments

Once cleared for digital treatment, patients have a weekly video call appointment with their AI physiotherapist. Fully personalised treatment, available 24/7.

4. Multidisciplinary care

Our AI system delivers a totally unique care pathway for every patient. This includes exercise prescription, education and coaching, and MBCT techniques for pain management.

5. Clinician support throughout

We're a CQC-approved healthcare provider, and our team of Cambridge-based HCPC-registered physiotherapists are on hand throughout to offer additional remote support.

6. Discharge & follow-up

Discharge isn't the end - we equip patients with the tools they need for confident self-management going forwards. Data integrations and dashboards give you oversight throughout.

Explore what’s possible with Flok Health.

Right care, right place, right time

Within weeks of using the AI clinic, I was able to fully recover from my back pain, and I now have a bank of useful exercises to go back to if it flares up again. I want other people to be given the same easy access to treatment that I received, especially those who can’t afford to avoid waiting lists by going private.

Sandra Starling

Retired Chef, 64, Cambridgeshire

Within two weeks, I felt more mobile. By the end of the first month, I was sleeping better through the night. Over the years, I’ve seen various physios, and even paid to see a private sports injury specialist due to the long waiting times for NHS appointments. Flok has been one of the most effective options I’ve tried. It’s flexible, easy to use, and I love that the exercises are tailored to me and my routine.

Keeley Rayner

Teacher, 56, Cambridgeshire

I've seen physios before (both privately and on the NHS), and the exercises they gave me never really worked that well. But with Flok, the exercises felt totally tailored to my needs and were far more effective. Within a week of using the app, my pain started to ease. When I reached out through the app for some extra support, I was shocked at how quickly I had a call with a specialist. She was really empathetic. Overall, Flok has been brilliant. The app made me feel safe, comfortable, and I love how convenient it is to use the app anywhere, at any time. It's helped reduce my back pain significantly.

Lele Saa

Artist, 43, Cambridgeshire

Better care starts with the right partners.

If you're exploring new ways to deliver high-quality, scalable physiotherapy— let’s work together.

Get in touch

Deliver exceptional care at scale

Our patients rarely need, or want, any other kind of care.

How it works

1. Self-referral

2. Triage & assessment

3. Weekly appointments

4. Multidisciplinary care

5. Clinician support throughout

6. Discharge & follow-up

1. Self-referral

2. Triage & assessment

3. Weekly appointments

4. Multidisciplinary care

5. Clinician support throughout

6. Discharge & follow-up

Right care, right place, right time

Read more about Flok Health