We operate end-to-end MSK care pathways on behalf of large healthcare systems and providers. Your patients get more choice, more care, and no waiting list.
>850hrs
Clinician hours saved per month, per NHS Trust.
>55%
Waiting list reduction at regional level.
3-5x
Cost saving vs. standard NHS care.
Our patients rarely need, or want, any other kind of care.
68%
Of patients aged 18-75 choose Flok in place of traditional care. Our 24/7 service also improves health equity and access in underserved populations.
98%
Of our patients don't require or request any input from the traditional F2F service. At 6-month follow up, 89% have had no contact with the Trust at all.
Our patients rarely need, or want, any other kind of care.
68%
Of patients aged 18-75 choose Flok in place of traditional care. Our 24/7 service also improves health equity and access in underserved populations.
98%
Of our patients don't require or request any input from the traditional F2F service. At 6-month follow up, 89% have had no contact with the Trust at all.
Care you can trust—we've been certified to the highest standards by UK healthcare regulators.
How it works
1. Self-referral
Patients can self-refer directly to our service, or via existing referral routes. We integrate with your workflows to offer eligible patients a choice of treatment.
2. Triage & assessment
Our AI system is a Class IIa medical device, providing immediate access to gold-standard triage and red flag screening. We configure this locally to match your pathways.
3. Weekly appointments
Once cleared for digital treatment, patients have a weekly video call appointment with their AI physiotherapist. Fully personalised treatment, available 24/7.
4. Multidisciplinary care
Our AI system delivers a totally unique care pathway for every patient. This includes exercise prescription, education and coaching, and MBCT techniques for pain management.
5. Clinician support throughout
We're a CQC-approved healthcare provider, and our team of Cambridge-based HCPC-registered physiotherapists are on hand throughout to offer additional remote support.
6. Discharge & follow-up
Discharge isn't the end - we equip patients with the tools they need for confident self-management going forwards. Data integrations and dashboards give you oversight throughout.
1. Self-referral
Patients can self-refer directly to our service, or via existing referral routes. We integrate with your workflows to offer eligible patients a choice of treatment.
2. Triage & assessment
Our AI system is a Class IIa medical device, providing immediate access to gold-standard triage and red flag screening. We configure this locally to match your pathways.
3. Weekly appointments
Once cleared for digital treatment, patients have a weekly video call appointment with their AI physiotherapist. Fully personalised treatment, available 24/7.
4. Multidisciplinary care
Our AI system delivers a totally unique care pathway for every patient. This includes exercise prescription, education and coaching, and MBCT techniques for pain management.
5. Clinician support throughout
We're a CQC-approved healthcare provider, and our team of Cambridge-based HCPC-registered physiotherapists are on hand throughout to offer additional remote support.
6. Discharge & follow-up
Discharge isn't the end - we equip patients with the tools they need for confident self-management going forwards. Data integrations and dashboards give you oversight throughout.
Within weeks of using the AI clinic, I was able to fully recover from my back pain, and I now have a bank of useful exercises to go back to if it flares up again. I want other people to be given the same easy access to treatment that I received, especially those who can’t afford to avoid waiting lists by going private.
Within two weeks, I felt more mobile. By the end of the first month, I was sleeping better through the night. Over the years, I’ve seen various physios, and even paid to see a private sports injury specialist due to the long waiting times for NHS appointments. Flok has been one of the most effective options I’ve tried. It’s flexible, easy to use, and I love that the exercises are tailored to me and my routine.
I've seen physios before (both privately and on the NHS), and the exercises they gave me never really worked that well. But with Flok, the exercises felt totally tailored to my needs and were far more effective. Within a week of using the app, my pain started to ease. When I reached out through the app for some extra support, I was shocked at how quickly I had a call with a specialist. She was really empathetic. Overall, Flok has been brilliant. The app made me feel safe, comfortable, and I love how convenient it is to use the app anywhere, at any time. It's helped reduce my back pain significantly.
Better care starts with the right partners.
If you're exploring new ways to deliver high-quality, scalable physiotherapy— let’s work together.
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