What is physiotherapy?

Information about physiotherapy services provided by Flok Health.

How can you treatment me if you can't see me face-to-face?

Flok Health provides digital physiotherapy treatment through AI-powered assessments and remote guidance.

Is physiotherapy the right treatment for my symptoms?

Begin your assessment with Kirsty, your digital physiotherapist, to determine if physiotherapy is right for you.

What if digital treatment isn't right for me?

Flok Health will help determine the appropriate treatment path for your specific needs.

Flok Health for patients

How it works

Check if Flok Health is available near you

See whether Flok Health is available through your local NHS GP. If it is, you can register and download the app to get started - completely free.

Check availability

Tell us about your symptoms

In the app, you'll begin your assessment and meet Kirsty, your physiotherapist. She’ll guide you through your first appointment to help determine the cause of your pain and the right treatment for you.

Phone displaying "How can we help you today?"

A man arching backwards as prompted by her physiotherapist in the app

Begin your personalised treatment plan

Once your assessment is completed, you’ll begin your personalised weekly physio sessions - designed to adapt as you progress. Guided practice helps you build confidence and keep your progress going between sessions.

Get support at every step

In addition to your AI physiotherapy appointments, you'll have in-app access to our team of clinicians. Contact them any time for support.

Push notification message displaying voice message from a physiotherapist.

Right care, right place, right time

Within weeks of using the AI clinic, I was able to fully recover from my back pain, and I now have a bank of useful exercises to go back to if it flares up again. I want other people to be given the same easy access to treatment that I received, especially those who can’t afford to avoid waiting lists by going private.

Sandra Starling

Retired Chef, 64, Cambridgeshire

Within two weeks, I felt more mobile. By the end of the first month, I was sleeping better through the night. Over the years, I’ve seen various physios, and even paid to see a private sports injury specialist due to the long waiting times for NHS appointments. Flok has been one of the most effective options I’ve tried. It’s flexible, easy to use, and I love that the exercises are tailored to me and my routine.

Keeley Rayner

Teacher, 56, Cambridgeshire

I've seen physios before (both privately and on the NHS), and the exercises they gave me never really worked that well. But with Flok, the exercises felt totally tailored to my needs and were far more effective. Within a week of using the app, my pain started to ease. When I reached out through the app for some extra support, I was shocked at how quickly I had a call with a specialist. She was really empathetic. Overall, Flok has been brilliant. The app made me feel safe, comfortable, and I love how convenient it is to use the app anywhere, at any time. It's helped reduce my back pain significantly.

Lele Saa

Artist, 43, Cambridgeshire

FAQs

What is physiotherapy?
Physiotherapy aims to relieve pain and restore function to injured or painful muscles, connective tissue or joints.

A physiotherapist will first look to understand your symptoms and how they impact the quality of your life. They will ask you relevant questions about your medical history, your current activity levels and treatment goals to determine the best plan of care for you. Next they will ask you to perform certain movements to better understand how your back affects your function, your ability to perform daily tasks and other activities that you enjoy outside your home.

Once your physiotherapist finishes their in-depth assessment, they will create a bespoke exercise programme for you to perform in your own time on a regular basis, ideally 3 times week. Your physiotherapist will also offer you advice on symptom relief, stress management and how to improve your overall activity level. These factors often play a significant role in your recovery time. You will be recommended to return for weekly follow-up appointments to review your progress and take the next steps.
How can you treat me if you can’t see me face-to-face?
Physiotherapy treatment with us feels similar to any face-to-face treatment you might receive. All the key things we need to do as physiotherapists and you need to know and do as a patient can be achieved successfully through our digital clinic.

Firstly, we need to determine if physiotherapy is the right course of action for you. This is something we can successfully do through digital appointments. We take you through an in-depth medical assessment where we ask you a series of questions about your history, symptoms, lifestyle factors and goals alongside a graded movement test that you can respond to in real-time.

If physiotherapy is suitable for you, we then need to decide the most effective treatment plan to help you manage your symptoms and achieve your goals. How you respond to our questions during your appointments combined with our clinical expertise ensures that the treatment we deliver to you remotely is safe and suitable for you. You can contact us with questions or help through the contact details on this page or once you are in the app.
Is physiotherapy the right treatment for my symptoms?
What if digital treatment isn’t right for me?

Your recovery
from pain starts here.